Questions and answers
Can’t find your answer? Contact us.
The chip
What is the chip in the shirt?
A small NFC tag sewn into the shirt. It has no battery and no GPS. It holds one web link, and a phone reads it only when held within a few centimeters of it.
Which phones can read it?
iPhone XS and newer read it automatically: hold the top of the phone near the tag with the screen on. Most Android phones read it too, as long as NFC is turned on in Settings (it usually is).
Can I wash the shirt?
Yes. Wash cold, inside out, and tumble dry low or hang to dry. Don’t iron directly over the tag.
What if the chip stops working?
Contact us with your shirt’s code, printed on the setup card, and we’ll help.
Giving and receiving
Who should I give a shirt to?
Someone who helped you find or grow your faith: a parent, a friend, a pastor, a coach. The shirt carries your thank-you to them.
Can I stay anonymous?
Yes. Givers and receivers each choose how their own name appears on the tree: full name, initials, or anonymous. City is optional.
Can I change my message after it’s set up?
Messages are meant to stay as they were given. If something needs fixing, contact us and we’ll take care of it.
What does the person I give it to need to do?
Tap the shirt with their phone and read their thank-you, then press "Set up my shirt". No account or app is needed.
Orders
How long does shipping take?
Shipping details will be posted here before the store opens.
What is your return policy?
Return details will be posted here before the store opens.